Our Accident Management Plans
Join thousands of members who enjoy hassle-free smash repairs and claims support whenever they get involved in an accident.
![]() Product comparison | Starter Plan Free for 2 years, Perfect for cautious drivers and first-time members who have not been involved in any accident yet. | Premium Plan $299.95 for 5 years Ideal for those seeking immediate access to the $1,000 excess deduction. |
---|---|---|
$1,000 Excess Discount | Available after 6 months | Instant access. No waiting period |
Accident Replacement Vehicle | ||
Pick-up & Drop-off Service within 200km radius of Melbourne CBD | ||
Lifetime Guarantee on all repairs by our network | ||
Support with insurance claims and advice | ||
Direct Contact and Support | ||
No lock-in contracts. Cancel anytime. |
Hear it from our satisfied members

“Absolutely thrilled with the work and service from Alex and the team at Collision Concierge. The car is now in better condition than when I picked it up new from Ford. Alex and his team go above and beyond to make sure everything is taken care of and recommended them highly to everyone.”

“Great service by Alex and his team today. Attention to detail with rebadging and rear lip spoiler. Very reasonably priced go to for Kia Stinger mods and I’m sure any other vehicle”

“Alex and the team are INCREDIBLE! After taking my car elsewhere and it sat there for 4 weeks not being touched or even assessed, I was introduced to collision concierge through a Kia Facebook group. Alex was prompt and super helpful from start to finish! The lady at reception is the nicest receptionist I’ve ever encountered. My car looks better than when I picked it up from the dealership! Keep up your incredible work guys you are amazing and I will be recommending collision concierge to everyone I know for vehicle repairs and mine will be going back anytime it requires work!”

“The team at Collision Concierge are awesome. Katelyn is friendly and incredibly helpful. A credit to the team. Alex is amazing. He makes the process so easy. Great communication. The attention to detail and skilful repair to my vehicle is impressive. Thank you to the Collision Concierge Team”

“From the first phone contact with Alex to the final call to say that our car was repaired and ready for collection, the service provided by Alex and the team was faultless; courteous, helpful, reassuring, timely and professional. And I can’t believe how good our old (8+ years) car looks. Collision Concierge, as the name suggests, is more than just car repair. Before taking your car anywhere else, speak to Alex to see what he can do for you. Collision Concierge was highly recommended to us and we will not hesitate to recommend to others.”

“Alex and his team provide excellent service. They are great communicators, reliable and their repairs are of high standard and quality. We had two cars repaired over the last 2 years – both jobs were completed in a timely manner and we were very happy with the finished product. We have recommended Alex to our friends who were also very satisfied with the provided service quality.”

Frequently Asked Questions
Stay calm and call us immediately, we are your first step and will guide you through the initial claim and take care of everything else.






Let us take care of all the stress and hassle that comes with an accident.
Become a member today and experience a VIP, full concierge accident and claims management.
We pick-up and deliver within 200km of Melbourne
- Wright St. Sunshine VIC 300
- Monday - Saturday 8:00 am–5:00 pm
- Sunday Closed
- 03 9394 1104