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About Us

At Collision Concierge, our aim is to take the stress and confusion out of vehicle accidents and repairs.

With years of service in the industry, the team at Collision Concierge are experts at taking control of what is normally a very difficult situation and ensuring that you are back on the road in no time in a replacement car.

Getting you back on with life, while we take over the arrangements for you with your insurer or the other parties’ insurer if you’re not at fault, that’s our priority!

At Collision Concierge, from the time you sign up as a member we become your first point of call for all your vehicle repair needs.

So, if your time poor, or simply don’t know where to start when your involved in an accident

Then YOU need to become a member of Collision Concierge and find out what it’s like to have your OWN CONCIERGE on call 24/7 to arrange everything for you!

Sign up Today with NO LOCK IN CONTRACTS and get your joining FEE WAIVED!

ALL FOR LESS THAN THE COST OF A COFFEE EACH WEEK !

Our process for members

Once you are onboard as a Collision Concierge Network Member and you have added us as an Authorised Representative on your insurance policy with your insurer our process is very simple.

When your involved in an accident you make us the first point of contact. We will then arrange everything for you from there.

You simply

  1. Log onto your members area on our website using your username and password
  2. Fill in a simple drop down box marked “I had an accident”
  3. Provide all the details of your accident
  4. Load up any photos from scene of the accident (if you take them)
  5. Hit send!

And we take care of the rest!

 

Our Vision

Our vision is short and to the point! 

To remove the stress associated with vehicle accidents, to bring more transparency to the vehicle repair industry and ensure customer service returns as the number one priority!

Our Mission

Our Mission is simple.

To be the leading accident management company in Australia. Ensuring a stress-free process for our members, whilst being completely transparent with our process, to ensure our members cars are repaired in a timely, cost-effective manner and to the highest standard!